Privacy Policy

Last updated: 7 August 2026

The Nash Ensemble is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, subscribe to our mailing list, make a donation, or otherwise interact with us.

1. Who we are

The Nash Ensemble is the organisation responsible for the processing of personal information described in this Privacy Policy.

The Nash Ensemble
Nash Concert Society Trust
Great House Farm
East Orchard
Shaftesbury
SP7 0LQ
contact@nashensemble.org.uk

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

2. What personal information we collect

We may collect personal information in several ways.

Information you provide to us

This may include:

your name
email address and other contact details
information you provide when contacting us
information provided when subscribing to our mailing list
information relating to donations
information required to administer a Gift Aid declaration
any other information you choose to provide to us.

Information collected when you use our website

When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include information about your device, browser, approximate location, pages visited, and how you interact with the website.

Further information is provided in our [Cookie Policy].

3. How we use personal information

We may use personal information to:

operate and maintain our website
provide information about The Nash Ensemble, our musicians, concerts and activities
respond to enquiries
manage our mailing list and send news and information about The Nash Ensemble
administer donations
administer Gift Aid declarations and claims
understand how visitors use our website and improve its content and functionality
maintain the security of our website and systems
comply with our legal, regulatory and accounting obligations.

We will only process your personal information where we have a lawful basis to do so under applicable data-protection law.

Depending on the circumstances, our lawful bases may include:

Consent, where you have given us permission to process your information for a particular purpose
Contract, where processing is necessary to provide a service you have requested
Legal obligation, where we need to process information to comply with the law
Legitimate interests, where processing is necessary for the legitimate interests of The Nash Ensemble and those interests are not overridden by your rights and interests.

4. Our mailing list

If you choose to subscribe to our mailing list, we will use your contact information to send you news, concert information and other communications about The Nash Ensemble.

Our mailing list is managed using MailerLite, which processes information on our behalf.

You can unsubscribe at any time by clicking the unsubscribe link in any of our emails. You can also contact us directly to ask us to remove you from our mailing list.

We will not sell or rent our mailing-list information to third parties.

5. Donations and Gift Aid

We accept online donations through Stripe.

Stripe processes the information required to process your donation, including relevant payment and contact information. Your payment-card details are processed by Stripe rather than being stored by The Nash Ensemble.

If you choose to make a Gift Aid declaration, we will collect and retain the information required to administer your declaration and make any applicable Gift Aid claim. This may include your name, address and confirmation of your eligibility.

Gift Aid information will be retained for the period required by applicable tax and legal requirements.

6. Concert tickets and external websites

The Nash Ensemble does not sell concert tickets directly through this website.

Concert tickets are sold by individual concert promoters. Our website may contain links to promoters’ websites so that visitors can find further information or purchase tickets.

When you follow such a link and provide information to a promoter, that promoter will be responsible for how it processes your personal information. We recommend reading the promoter’s privacy policy before providing your information.

7. Photography and filming

We may occasionally photograph or film concerts, rehearsals and other events involving The Nash Ensemble.

Images and recordings may be used for purposes such as:

documenting our activities
promoting The Nash Ensemble
our website and social-media channels
publicity and promotional materials
archival purposes.

Where appropriate, we will provide information at events about photography and filming.

If you have concerns about a photograph or recording in which you are identifiable, please contact us using the details above. We will consider requests relating to the use of images in accordance with applicable law and the circumstances in which the image was obtained.

8. Cookies and analytics

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to operate. We may also use analytics cookies, including Google Analytics, to understand how visitors use our website and to improve it.

Where required, we will ask for your consent before placing non-essential cookies on your device.

For further information, including how to manage your cookie preferences, please see our [Cookie Policy].

9. Who we share information with

We may share personal information with organisations that provide services to us, where this is necessary for the purposes described in this Privacy Policy.

These may include:

MailerLite, for our mailing list and email communications
Stripe, for processing donations
Google, in connection with Google Analytics
website hosting and technical-support providers; and
professional advisers or other service providers where reasonably necessary.

We will not sell your personal information.

We may also disclose personal information where required to do so by law or where necessary to protect our rights, property or safety.

10. International transfers

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is lawful and that your information is protected in accordance with applicable data-protection requirements.

11. How long we keep information

We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, taking into account our legal, accounting, tax and administrative obligations.

Different types of information may therefore be retained for different periods.

We will generally retain mailing-list information while you remain subscribed, unless we have another lawful reason to retain it.

Donation and Gift Aid records will be retained for the periods required by applicable legal and tax requirements.

12. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Your rights

Under UK data-protection law, you may have the right to:

request access to personal information we hold about you
ask us to correct inaccurate information
ask us to delete your information in certain circumstances
ask us to restrict processing in certain circumstances
object to certain processing
withdraw consent where we rely on consent as our lawful basis
request certain information in a portable format.

These rights are subject to certain legal exceptions and limitations.

To exercise your rights, please contact us using the details in section 1.

14. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

15. Links to other websites

Our website contains links to external websites, including concert promoters and other organisations.

This Privacy Policy applies only to the processing of personal information by The Nash Ensemble. We are not responsible for the privacy practices or content of external websites.

You should check the privacy policy of any external website before providing personal information.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our activities, the services we use, or applicable legal requirements.

The date at the top of this policy indicates when it was last updated.

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